PRIVACY POLICY

This Privacy Policy explains how QC Games Limited ("QC Games" or "we") collects, uses and shares your personal information while you play QC Games' games ("Games") and/or use QC Games' websites ("Websites") that link to this Privacy Policy. Your privacy is important to us, and we take our responsibility of caring for it seriously. We respect your privacy rights and are committed to protecting the personal information that is collected about you.

We may make changes to this Privacy Policy. If we make any changes to this Privacy Policy, we will notify you via email if we have your email address on record, or via a notice on the Websites and/or Games.

1 – HOW WE COLLECT YOUR INFORMATION

QC Games collects some information from you when you:

  • create an account,
  • play our games or use game-related services,
  • make a purchase within our Services,
  • create user-generated content,
  • watch advertisements within our Services,
  • sign up for a newsletter,
  • contact QC Games customer service and take part in technical-support sessions,
  • enter a contest or participate in a challenge held by QC Games,
  • or apply for a job.
  • signal interest in participating in a play test,
  • share or contribute to our social-media channels and other community websites,

2 – INFORMATION WE COLLECT

QC Games collects only adequate and relevant information limited to the purposes defined hereunder.

2a – Information you provide us

  • Profile information (such as a profile picture)
  • Information that you provide when seeking help from our customer service (such as chat logs and customer-support tickets)
  • Other information you provide us (such as information used to identify a lost account)

2b – Information we collect automatically directly from you when you use our Services

  • Information about your game progress and activity
  • Information about your interactions with other players
  • IP address and device identifiers (such as your device ID, advertising ID, MAC address)
  • Information about your device (such as device name and operating system, browser information, including browser type and the language you prefer)
  • Information we collect using cookies and similar technologies
  • General geolocation information
  • Game player ID

2c – Information we obtain from our partners

  • Information that we receive if you decide to connect to a third-party social network (such as Facebook)
  • Information from billing partners (if you subscribe to some games or make an in-game purchase)
  • Information for advertising and analytics purposes, so we can provide you with better Services

3 – HOW WE USE YOUR INFORMATION

We may use and retain the information that we collect about you for various purposes, including to:

  • Operate, improve, and optimize our Services;
  • Create your game accounts and allow you to play our games;
  • Identify, suggest, and facilitate connections with other players and personalize our Services to you;
  • Facilitate communication between players;
  • Fulfill your purchase and send you an order confirmation;
  • Provide technical and customer support;
  • Protect safety and well-being of our players;
  • Protect our legal rights and property in connection with our Services;
  • Prevent fraud or potentially illegal activities and enforce our Terms of Service;
  • Manage and deliver contextual and behavioral advertising;
  • Notify players of in-game updates, new products, promotions, and/or other marketing communication;
  • Administer rewards, surveys, sweepstakes, contests, or other promotional activities;
  • Monitor and analyze usage and trends in connection with our Services;
  • Enable you to post your resume and contact or be contacted by us;
  • Comply with our legal obligations, resolve disputes, and enforce our agreements with third parties.

4 – HOW WE RETAIN YOUR INFORMATION

We retain, use and store your information as long as you are playing our games or using our Services, and also for the period necessary to fulfill all the purposes described in this Privacy Policy, in compliance with the applicable laws of your country of residence.

5 – HOW WE SHARE YOUR INFORMATION

We may share and transfer your information (both inside and outside the country you live in) as provided in this section or as otherwise described in this Privacy Policy.

With third parties

We use third-party services that have limited access to your information for specific purposes, such as administration, analytics, optimization, advertising, prize delivery, marketing assistance, customer service, and data analysis.

With authorities

We reserve the right to report to law enforcement agencies activities that we, in good faith, believe to be illegal.

6 – MINORS UNDER THE AGE OF 18

The Services are not designed nor intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18.

7 – LIMITED LICENSE

Subject to your agreement and your continued compliance with these Terms and all relevant QC policies, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your own personal entertainment purposes.

8 – CANCELLATIONS AND REFUNDS FOR PURCHASES

Purchases of virtual currency, virtual in-game items or services ("Virtual Items") are final and are not refundable, transferable or exchangeable unless stated otherwise at our discretion.

For any issues regarding refunds, cancellations, or subscriptions, please contact us directly using the [Contact Us] button within the game. Our customer support team will reply to all inquiries within 3 business days.

9 – LEGAL BASIS FOR DATA PROCESSING

We process Personal Data for the purposes set out in this Privacy Policy. Our legal basis to process personal data includes processing that is necessary for the performance of the contract with you, necessary to comply with legal requirements, necessary for our legitimate interests, and based on consent by our customers.

10 – INTERNATIONAL TRANSFER OF PERSONAL DATA

Our business may require us to transfer your Personal Data to countries outside of the European Economic Area ("EEA"). We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality.

11 – YOUR RIGHTS

Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, deletion and portability of your own Personal Data.

Requests should be submitted by contacting us through juyaoyouxi@outlook.com

12 – HOW TO CONTACT US

If you have any questions about our Privacy Policy or about our use of your personal information, then you may contact us at:

Email: juyaoyouxi@outlook.com